When you place an order with Clean Air Optima®, you have the right to withdraw from the agreement within 30 days, without stating reasons. In order to exercise the right of withdrawal, you must inform us via the form or via a statement (e.g. in writing, by post or by e-mail) that you are withdrawing from the contract.
If the order is placed with a third-party seller, the return request with the relevant seller must have expired and the seller's terms and conditions apply.
When an item is defective, you can report this via the form.
The legal warranty of two years applies to all items you purchase from us.
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