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Ordering at Clean Air Optima

Assistance required when placing an order

Ordering via Clean air Optima is quick and easy. Our order process is done through a number of clear steps where you personally determine how you wish to pay and how you wish to receive your order. You may make changes to suit your own requirements. Your order will not become definite until it has been confirmed by you.

1. Select your products

By pressing the “order” or “to order” button you can add a product to your shopping basket. If you wish to order multiple articles, change ‘amount’ and click ‘refresh’. At any given time you can navigate and shop on our website, your shopping basket will remain visible in the menu. Have you changed your mind?. Click the ‘cross’ to remove a product. Click ‘delete’ to empty the shopping basket completely. Finished shopping? Click “payment”

2. Payment

You already are a client with Clean Air Optima? Enter your username and password and click ‘log on’ Are you a new client? Click “I am a new client”. Create a profile and enter your address information, then click ‘save’

Check the information you have entered and proceed to step 2. Select your shipping and payment method and proceed to step 3. In this step you will see an overview of your order information. Is everything correct? Now you can complete your order by agreeing to the general terms and conditions (check the appropriate box) and place the order by clicking ‘order’.

Order status by email

Order confirmation

After we have received your order, we will send you an order confirmation by email. This will list all of your order information. You have not received an order confirmation by email? Check ito see if our confirmation has accidentally been placed in your spam email box. If not, please contact us by phone at: +31 (0) 74-2670145

Changes or Cancellation

Do you wish to change or cancel your order? You can! You may contact us to do so by phone at: .+31 (0) 74-2670145

Filterspectrum

Dust mites, dust and pollen

Allergy in the indoor environment may originate from matters s.a. house dust mites, animals, fungi and pollen.

Read more

Bird dust


Canaries, Parakeets & Co. bird mites can trigger allergic reactions.

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Bacteria, Viruses


Deactivation of air-borne micro-organisms such as bacteria, viruses, fungi and spores.

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Cigarette smoke


Highly efficient systems from Clean Air Optima eliminates tobacco smoke.

Read more

Odors


Odor can cause discomfort in the environment and for that reason also brings health risks with it.

Read more

Harmful gases and particulates

Particulate matter is a collective term for particulate air pollution that are small enough to be inhaled.

Read more

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Shipping and delivery

The shipping costs for domestic post amount EUR 4,01 and from an order value of EUR 300, - you can place your order free of shipping costs. (This does not count for shipments cash on delivery)

We bear the costs for a major part of the packaging, shipping and logistical costs. We charge a flat shipping rate per order (not per article).

Delivery times and shipping costs

The shipping costs depend on the weight of the parcel and the corresponding zone.
We offer the following shipping modes:


DHL – Parcel shipment (basic price)

Shipping mode Delivery time in working days Price
DHL Standard 1 - 2 working days Domestic deliveries (DE, AT, NL, LU, BE, FR) 4,01 Euro
DHL Weltpaket, zone 1 1 - 2 working days Zone 1 EU 12,90 Euro*
DHL Weltpaket, zone 2 2 - 4 working days Zone 2 Europe outside EU 29,60 Euro*
DHL Weltpaket, zone 3 4 - 8 working days Zone 3 World 24,50 Euro*
DHL Weltpaket, zone 4 8 - 12 working days Zone 4 rest of world 32,00 Euro*

*Prices can vary depending on the weight.



DHL – Cash on delivery

Shipping mode Countries Price
DHL – cash on delivery: Germany and the Netherlands 7,50 Euro
Austria 14,00 Euro
Postage charges on-site: Germany 2,00 Euro
Austria 4,00 Euro


DHL - Weltpaket, price per kilo added

1 - 5 Kilo 5 - 10 Kilo 10 - 20 Kilo 20 - 31,5 Kilo 31,5 - 47,5 Kilo 47,5 - 65 Kilo 65 - 78,5 Kilo 78,5 - 98 Kilo
Zone 1 2,25 Euro 4,50 Euro 9,00 Euro 14,18 Euro 21,37 Euro 29,25 Euro 35,32 Euro 44,10 Euro
Zone 2 7,50 Euro 15,00 Euro 30,00 Euro 47,25 Euro 71,25 Euro 97,50 Euro 117,75 Euro 147,00 Euro
Zone 3 22,25 Euro 44,50 Euro 89,00 Euro 140,18 Euro 211,38 Euro 289,25 Euro 349,32 Euro 436,10 Euro
Zone 4 31,25 Euro 62,50 Euro 125,00 Euro 196,87 Euro 296,87 Euro 406,25 Euro 490,62 Euro 612,50 Euro
DHL 0 - 5 Kilo 5 - 10 Kilo 10 - 20 Kilo 20 - 31,5 Kilo
Standard 0,00 Euro 0,00 Euro 0,00 Euro 0,00 Euro
Zone 1 2,25 Euro 4,50 Euro 9,00 Euro 14,18 Euro
Zone 2 7,50 Euro 15,00 Euro 30,00 Euro 47,25 Euro
Zone 3 22,25 Euro 44,50 Euro 89,00 Euro 140,18 Euro
Zone 4 31,25 Euro 62,50 Euro 125,00 Euro 196,87 Euro

DHL 31,5 - 47,5 Kilo 47,5 - 65 Kilo 65 - 78,5 Kilo 78,5 - 98 Kilo
Standard 0,00 Euro 0,00 Euro 0,00 Euro 0,00 Euro
Zone 1 21,37 Euro 29,25 Euro 35,32 Euro 44,10 Euro
Zone 2 71,25 Euro 97,50 Euro 117,75 Euro 147,00 Euro
Zone 3 211,38 Euro 289,25 Euro 349,32 Euro 436,10 Euro
Zone 4 296,87 Euro 406,25 Euro 490,62 Euro 612,50 Euro

All DHL World (Zone) parcels weighting more than 98 kg have a fixed price that relates to the maximum amount in the corresponding category. We bear the costs for additional expenses.



Shipping costs are displayed in detail during the payment process. Hence you know before the completion of your order what shipping costs will occur.


Delivery times when ordering several articles

HHave you ordered several products with different delivery times? Then the longest delivery time applies because we want to avoid that you will be charged additional shipping costs. If you wish we can send the articles as soon as they are available, but several parcels will cost the correspondent amount of shipping fees.


Shipping costs when ordering several articles

If you order two or more articles in the shipping mode “parcel shipment“ the shipping costs are only charged once.


Value added tax

All prices include the statutory VAT.
If you are a company outside of the Netherlands, you will receive a tax free domestic delivery

When placing your order you need to state your tax identification code.

Delivery areas

For a precise overview of our delivery areas:

Domestic deliveries:

These deliveries only apply to delivery addresses in the following countries:
Germany, Belgium, Austria, France, Netherlands, Luxemburg and Switzerland

DHL Weltpaket 1, ‘EU’

These deliveries only apply to delivery addresses in the following countries:
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Great Britain.

DHL Weltpaket 2, ‘Europe without EU’

These deliveries only apply to delivery addresses in the following countries:
Aland Islands, Belarus, Bosnia and Herzegovina, Greenland, Iceland, Serbia, Montenegro, Norway, Liechtenstein, Russian Federation, San Marino, Turkey, Ukraine, Holy See (Vatican City)

DHL Weltpaket 3, ‘World’

These deliveries only apply to delivery addresses in the following countries:
Canada, Egypt, Israel, Morocco, St. Pierre and Miquelon, Tunisia, United States

DHL Weltpaket 4, ‘Rest of the World’

These deliveries only apply to delivery addresses in the following countries:
Aruba, Australia, Bahamas, China, Costa Rica, Hong Kong, Indonesia, Japan, Virgin Islands (US), Maldives, Netherlands Antilles, New Zeeland, Norfolk Islands, North Korea, Singapore, South Korea, Taiwan.